If you changed your mind and no longer want the item, you can still initiate a return within the 14-day return period. However, you will be responsible for the cost of return shipping and may be subject to a restocking fee.
If you need to cancel your order, please contact us as soon as possible. If your order has not yet been processed, we can cancel the order and issue a full refund. If the order has already been processed, we may not be able to cancel the order.
If your package is lost or damaged during shipping, please contact us as soon as possible so we can investigate the issue and provide a solution. We may ask for photos of the damage or require you to file a claim with the shipping carrier.
If you received a package that appears to be damaged, please inspect the package before accepting it from the delivery person. If the package is indeed damaged, please refuse delivery and contact us as soon as possible. We will work with the shipping carrier to resolve the issue.