We are here to help you!
At Glamorwood, we want to ensure that your beautiful wooden products are delivered to your doorstep in a safe and timely manner. We take great care in handling and shipping your items, so you can enjoy them as soon as possible. Here's what you can expect:
Shipping Options
We offer three shipping options to meet your needs:
Standard Shipping: Receive your items within 15-30 business days, offering a cost-effective delivery solution.
EMS International: A faster option with delivery within 5-10 business days, perfect for those who need their orders sooner.
International Postal Premium Express: Our quickest option, delivering your items in just 1-3 business days for the utmost convenience.
International Shipping
We are delighted to offer international shipping, allowing customers worldwide to enjoy our handcrafted wooden products.
Please note that shipping times and fees may vary based on your selected option. For any specific requirements or inquiries, our customer support team is ready to assist you.
At Glamorwood, we ensure every order is delivered with care, so you can experience the beauty of our craftsmanship in your home.
Shipping Rates
Shipping rates are calculated based on your location, the weight of your order, and the shipping method chosen. You can view the exact shipping cost at the checkout before finalizing your purchase.
Order Processing
Once your order is placed, our team of experts ensures that your wooden products are carefully prepared for shipping. This process may take 2-5, but rest assured, we are working diligently to get your order to you.
Order Tracking
As soon as your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to keep an eye on your package’s journey to your location.
Contact Us
If you have any questions, or concerns, or require special shipping arrangements, please don’t hesitate to get in touch with our dedicated customer support team. We’re here to assist you and ensure your shopping experience is seamless.
FAQs
We use a range of reliable shipping services to ensure your orders are delivered safely and on time, with options to suit different needs.
Our shipping services include:
- Standard Mail: An economical option that provides delivery over a longer time frame.
- EMS: An international express mail service offering fast and secure delivery with broad coverage across most countries.
- DHL: A premium international shipping service ensuring the fastest possible delivery.
We carefully select the most suitable option based on your destination and requirements to provide a smooth and secure shipping experience.
If your package is lost or damaged during shipping, please contact us as soon as possible so we can investigate the issue and provide a solution. We may ask for photos of the damage or require you to file a claim with the shipping carrier.
If you need to change the shipping address on your order, please contact us as soon as possible. We will do our best to update the shipping address before the package is shipped, but we cannot guarantee that we will be able to do so.
Yes, we offer gift wrapping and gift messages on many of our products. You can select this option at checkout and include a personalized message for the recipient.
Shipping times vary depending on the destination and the shipping method selected. We offer a range of shipping options to suit your needs, including standard shipping and expedited shipping.
We typically process orders within 2-4 business days. However, some custom or personalized orders may take longer to process.
Once your order has shipped, we will provide you with a tracking number that you can use to track your package. You can also log in to your account on our website to view the status of your order.
