We are here to help you!

At Glamorwood, we want to make sure your beautiful wooden products arrive at your home safely and on time. We take great care in handling and shipping your items so that you can enjoy them as soon as possible. Here’s what you can expect:

Shipping Options

We offer three shipping options to meet your needs:

Standard Shipping: Receive your items within 15-30 business days, offering a cost-effective delivery solution.

EMS International: A faster option with delivery within 5-10 business days, perfect for those who need their orders sooner.

International Postal Premium Express: Our quickest option, delivering your items in just 1-3 business days for the utmost convenience.

Shipping Rates

Shipping rates are calculated based on your location, the weight of your order, and the shipping method chosen. You can view the exact shipping cost at checkout before finalizing your purchase.

Order Tracking

As soon as your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to keep an eye on your package’s journey to your location.

International Shipping

We are delighted to offer international shipping, allowing customers worldwide to enjoy our handcrafted wooden products.

Please note that shipping times and fees may vary based on your selected option. For any specific requirements or inquiries, our customer support team is ready to assist you.

At Glamorwood, we make sure every order is delivered carefully. This way, you can enjoy the beauty of our craftsmanship at home.

Order Processing

Once your order is placed, our team of experts ensures that your wooden products are carefully prepared for shipping. This process may take 2-5, but rest assured, we are working diligently to get your order to you.

Contact Us

If you have questions or concerns or need special shipping, please contact our customer support team. We’re here to assist you and ensure your shopping experience is seamless.

safe shipping

SAFE SHIPPING

Efficient and reliable delivery service.

Premium quality

PREMIUM QUALITY

Exquisitely crafted, using premium quality wood.

customer care

24/7 SUPPORT

Our dedicated support team is ready to help.

custom made

CUSTOM MADE

Bring your ideas into reality with a personal touch.

FAQs

What shipping carriers do you use?

We use a range of reliable shipping services to ensure your orders are delivered safely and on time, with options to suit different needs.

Our shipping services include:

  • Standard Mail: An economical option that provides delivery over a longer time frame.
  • EMS: An international express mail service offering fast and secure delivery with broad coverage across most countries.
  • DHL: A premium international shipping service ensuring the fastest possible delivery.

We carefully select the most suitable option based on your destination and requirements to provide a smooth and secure shipping experience.

What if my package is lost or damaged during shipping?

If your package is lost or damaged while shipping, please contact us right away. We will look into the problem and find a solution. We may ask for photos of the damage or require you to file a claim with the shipping carrier.

Can I change the shipping address on my order?

If you need to change the shipping address on your order, please contact us as soon as possible. We will try our best to update the shipping address before the package ships. However, we cannot guarantee this will happen.

Do you offer gift wrapping or gift messages?

Yes, we offer gift wrapping and gift messages on many of our products. You can select this option at checkout and include a personalized message for the recipient.

How long does shipping take?

Shipping times vary depending on the destination and the shipping method selected. We offer a range of shipping options to suit your needs, including standard shipping and expedited shipping.

How long does it take to process an order?

We typically process orders within 2-4 business days. However, some custom or personalized orders may take longer to process.

How can I track my order?

Once your order has shipped, we will provide you with a tracking number that you can use to track your package. You can also log in to your account on our website to view the status of your order.