We are here to help you!
At Glamorwood, we want to ensure that your beautiful wooden products are delivered to your doorstep in a safe and timely manner. We take great care in handling and shipping your items, so you can enjoy them as soon as possible. Here's what you can expect:
We offer a variety of shipping options to suit your needs:
Standard Shipping: Our standard shipping option provides a cost-effective way to receive your products within 30-35 days. This option is perfect for those who want a balance between cost and delivery speed.
Express Shipping: If you can’t wait to get your hands on our exquisite wooden pieces, we offer express shipping, which will have your items delivered within 14 days. Please note that express shipping may incur an additional fee.
We are thrilled to offer international shipping to customers around the world. Please be aware that international shipping may involve additional fees, customs regulations, and longer delivery times.
If you have any specific shipping requirements or inquiries, feel free to contact our customer support team, and they will be happy to assist you.
Glamorwood is committed to delivering your wooden products with care, so you can enjoy the beauty of our handcrafted items in your home.
Shipping rates are calculated based on your location, the weight of your order, and the shipping method chosen. You can view the exact shipping cost at the checkout before finalizing your purchase.
Once your order is placed, our team of experts ensures that your wooden products are carefully prepared for shipping. This process may take 2-5, but rest assured, we are working diligently to get your order to you.
As soon as your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to keep an eye on your package’s journey to your location.
If you have any questions, or concerns, or require special shipping arrangements, please don’t hesitate to get in touch with our dedicated customer support team. We’re here to assist you and ensure your shopping experience is seamless.
If your package is lost or damaged during shipping, please contact us as soon as possible so we can investigate the issue and provide a solution. We may ask for photos of the damage or require you to file a claim with the shipping carrier.
If you need to change the shipping address on your order, please contact us as soon as possible. We will do our best to update the shipping address before the package is shipped, but we cannot guarantee that we will be able to do so.
Yes, we offer gift wrapping and gift messages on many of our products. You can select this option at checkout and include a personalized message for the recipient.
Yes, we offer international shipping to select countries. However, please note that international shipping may take longer and may be subject to additional fees or customs duties.
Shipping times vary depending on the destination and the shipping method selected. We offer a range of shipping options to suit your needs, including standard shipping and expedited shipping.
We typically process orders within 2-4 business days. However, some custom or personalized orders may take longer to process.
Once your order has shipped, we will provide you with a tracking number that you can use to track your package. You can also log in to your account on our website to view the status of your order.