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Frequently asked questions

How can I contact your support team?

You can reach us through the contact form on this page or by emailing us directly. We usually respond within 24–48 hours.

Do you offer custom wooden products or personalized wall decor?

Yes! We offer customization on many of our wooden items and wall art. Just tell us what you need, and we’ll guide you through the process.

What are your delivery times?

Delivery typically takes 7–20 business days, depending on your location and the product type. Custom orders may need additional time.

What should I do if my order arrives damaged?

Please contact us immediately with photos of the damaged item and packaging. We’ll arrange a replacement or refund as quickly as possible.

Do you offer wholesale or bulk pricing?

Yes! If you are interested in bulk orders or wholesale pricing, feel free to contact us directly.

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