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Do you offer international shipping?

Yes, we offer international shipping to select countries. However, please note that international shipping may take longer and may be subject to additional fees or customs duties.

What shipping carriers do you use?

We use a variety of shipping carriers depending on the destination and the size of the package. Some common carriers we use include UPS, FedEx, and USPS.

How long does shipping take?

Shipping times vary depending on the destination and the shipping method selected. We offer a range of shipping options to suit your needs, including standard shipping and expedited shipping.

What if my package is lost or damaged during shipping?

If your package is lost or damaged during shipping, please contact us as soon as possible so we can investigate the issue and provide a solution. We may ask for photos of the damage or require you to file a claim with the shipping carrier.

Can I change the shipping address on my order?

If you need to change the shipping address on your order, please contact us as soon as possible. We will do our best to update the shipping address before the package is shipped, but we cannot guarantee that we will be able to do so.

Do you offer gift wrapping or gift messages?

Yes, we offer gift wrapping and gift messages on many of our products. You can select this option at checkout and include a personalized message for the recipient.

How long does it take to process an order?

We typically process orders within 1-3 business days. However, some custom or personalized orders may take longer to process.

How can I track my order?

Once your order has shipped, we will provide you with a tracking number that you can use to track your package. You can also log in to your account on our website to view the status of your order.